77casino Privacy Policy

This Privacy Policy ("Policy") describes how 77casino ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "the User") who access or use the 77casino platform at 77casino.club, including all associated games, services, promotions, and support features.

This Policy applies to all personal data processed in connection with your use of 77casino, regardless of whether you are a registered account holder, a visitor browsing the platform, or a former player whose account has been closed. It covers data collected through the website, mobile-optimized interfaces, live chat, email correspondence, and any other channel through which you interact with 77casino.

This Policy should be read alongside the 77casino Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the platform.

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 77casino acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform visitors.

As the Personal Information Controller, 77casino determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable Philippine data privacy law. Where 77casino engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to maintain appropriate security and confidentiality standards.

For all data privacy inquiries, requests, and complaints, you may contact the 77casino Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

77casino collects the following categories of personal data from players and platform users:

77casino does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessments or legal compliance purposes, and only with your explicit consent where required.

77casino collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the 77casino platform, including IP addresses, device identifiers, browser information, and session activity logs, through the use of cookies and similar tracking technologies.
• Third-party sources: Identity verification data from government ID databases or third-party KYC service providers; fraud and AML screening data from compliance service providers; payment data from GCash, PayMaya, and Philippine banking partners.
• Publicly available sources: In limited circumstances, 77casino may supplement account data with information from publicly available sources for fraud prevention or compliance purposes.

77casino uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your 77casino account, including identity verification and password recovery.
• Service delivery: Processing deposits and withdrawals in Philippine Peso (PHP), providing access to games, crediting bonuses, and delivering customer support.
• Legal and regulatory compliance: Meeting obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) procedures, and reporting obligations to relevant regulatory authorities.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats to the platform and its players.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior, administering self-exclusion and deposit limit tools, and fulfilling responsible gaming obligations.
• Platform improvement: Analyzing usage patterns and technical performance data to improve the 77casino platform, fix bugs, and develop new features.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time through your account settings or by contacting support.
• Dispute resolution: Maintaining records necessary to investigate and resolve disputes regarding game outcomes, transactions, or account activity.

Under the Data Privacy Act of 2012, 77casino processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill the contract between you and 77casino, including account creation, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for 77casino's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and certain optional data collection activities. You may withdraw consent at any time without affecting the lawfulness of prior processing.

77casino does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening service providers engaged to assist with player verification and compliance obligations.
• Game providers: Licensed game software providers whose titles are available on the 77casino platform, to the extent necessary for game delivery and dispute resolution.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on 77casino's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or regulatory obligation.
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party recipients of 77casino player data are required to implement appropriate technical and organizational security measures and to process personal data only for the specified purposes and in accordance with 77casino's instructions.

77casino uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the 77casino platform, helping us identify areas for improvement. This data does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the 77casino platform, including account login and game access.

77casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the duration of your account relationship with 77casino and for a period of at least five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 and its amendments.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure, or longer where required by applicable law or regulatory direction.
• Support communications: Live chat transcripts and email correspondence are retained for two (2) years from the date of the interaction, or longer where relevant to an ongoing dispute or investigation.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which your data will be suppressed from marketing lists.
• Technical and log data: Server logs and technical access data are retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required for any lawful purpose, 77casino will securely delete or anonymize it in accordance with industry-standard data destruction procedures.

77casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 77casino platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized 77casino personnel and third-party processors on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data privacy training.
• Two-factor authentication: 77casino supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorized access.
• Intrusion detection: 77casino employs real-time intrusion detection and prevention systems to monitor for and respond to security threats targeting the platform.
• Regular security audits: The 77casino platform undergoes regular security assessments, penetration testing, and vulnerability scans conducted by qualified cybersecurity professionals.
• Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, 77casino will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay where required by law.

While 77casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 77casino immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77casino:

To exercise any of the above rights, please contact the 77casino Data Protection Officer using the details in Section 15. 77casino will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notification to you.

Please note that certain rights are subject to limitations where processing is required for legal compliance, fraud prevention, or the establishment, exercise, or defense of legal claims.

The 77casino platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing casino-style online gaming. 77casino does not knowingly collect personal data from individuals under the age of 21.

If 77casino becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned to the source payment method following verification.

If you are a parent or guardian and believe that a minor has registered on the 77casino platform, please contact the support team immediately so that appropriate action can be taken without delay.

In the course of providing its services, 77casino may transfer your personal data to third-party service providers located outside the Philippines, including game software providers, cloud infrastructure providers, and cybersecurity service providers operating in other jurisdictions.

Where such cross-border transfers occur, 77casino ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require recipient organizations to maintain data protection standards equivalent to those required under Philippine law. 77casino will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate additional safeguards.

By using the 77casino platform and accepting this Privacy Policy, you consent to the transfer of your personal data to third-party processors in other jurisdictions where necessary for the provision of 77casino's services, subject to the safeguards described above.

77casino reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, 77casino will notify registered players via email or an in-platform notification prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this Policy. The current version of the Privacy Policy is always available at 77casino.club/privacy-policy. Your continued use of the 77casino platform following the effective date of any update constitutes your acceptance of the revised Policy.

If you do not agree with any updated Privacy Policy, you must stop using the platform and may request account closure in accordance with the 77casino Terms and Conditions.